As the company's flagship product, Farmers Mutual Telephone continues to expand and upgrade its Telephone Service. Please review the plans and rates below and choose what best fits you or your family.

* Nationwide Calling Plans are $0.12 per minute for all interstate and intrastate calls. Overage charge is $0.13/minute, per month. Minutes not used are not carried over to the next month.

Related Resources

Please visit our Resources page for related information.

Technical Support Procedure:

If you are experiencing technical difficulty, please first review the related information located on our Resources page. If you require additional assistance, please click here for our 24/7 Customer Service contact information, including our Customer Assistance Form.

Low-Income Iowans Telephone Assistance program:

Low-income telephone assistance is available to qualifying low-income Iowans as part of two federal support programs; Lifeline and Link-up, both of which are available through Farmers Mutual Telephone. Lifeline is a program that assists qualified low-income Iowans by providing a monthly credit on their telephone bill. Link-Up is a program that helps qualified low-income Iowans pay for the installation of basic telephone service by reducing the connection charges by 50%.

Telephone Complaint Procedures:

If you have a complaint concerning your telephone service, please ask to speak with Bob Venem, Mgr., at the Farmers Mutual Telephone office. Click here for contact information.

If Farmers Mutual Telephone does not resolve your complaint, the service may be subject to state regulation. You may contact the Iowa Utilities Board, Department of Commerce, 350 Maple St., Des Moines, IA 50319 or call them at 515.281.3839 or toll free 877.565.4450.

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